Talk to a person.
No ticket queue. Someone reads these.
Want to start? The signup takes about a minute and a person replies to scope your workload. Use the addresses below for everything else.
Who to email
| New business | contact@taskdown.net, or use the signup |
|---|---|
| Existing clients | Your customer success agent, or support@taskdown.net |
| Billing | billing@taskdown.net |
| Privacy & data requests | privacy@taskdown.net |
| Legal | legal@taskdown.net |
| Security reports | admin@taskdown.net, see below |
Company details
| Trading name | taskdown.net |
|---|---|
| Status | In the process of incorporation in Latvia. Registered details will be published here once that completes. |
| Reaching us | By email, using the addresses above |
| Tax / VAT | Handled by our merchant of record, who is the seller of record |
| Operations | Our assistants work from the Philippines |
When we reply
New enquiries: usually the same working day. Client requests: your customer success agent works your hours. Privacy and data requests: within one month, as the law requires, and usually sooner.
Reporting a security problem
Found a vulnerability in this site or our systems? Tell us at admin@taskdown.net before disclosing it publicly. Include enough detail to reproduce it. We will acknowledge within 3 working days, keep you updated, and we will not take legal action against anyone who reports a genuine issue in good faith and does not access or alter other people's data while doing so.
Also useful: Terms of Service · Privacy Policy · Billing & Refunds